Privacy Policy

In this Privacy Policy, our company Karavan Dış Ticaret Teknoloji Hizmetleri Anonim Şirketi and the members or visitors of our website shall each be referred to individually as a "Party" and collectively as the "Parties".

Please note that while you visit our website (the "Site") and when you download our applications to your smartphones, tablets or other mobile devices, you are deemed to have accepted the following terms and practices.

During your visit to the Site, and during or after membership and/or sales transactions, we may request certain personal information from you and/or information belonging to your company.

Protecting all of this information within the framework of the relevant legislation and ensuring the continuity of its safekeeping is a priority for our Company. For this reason, the information you share with us will not be used in any way outside the rules and purposes set out in the policies on our website, and will not be shared with third parties in any way without your prior written consent.

In this context, our Company takes the necessary administrative and technical measures to provide appropriate conditions and a minimum level of security in order to ensure that personal data shared under the terms expressed in the Personal Data Protection Law No. 6698 ("KVKK"), this Privacy Policy, the Member Disclosure Text on the Protection of Personal Data under Law No. 6698, and the "Cookie Policy" is not processed or accessed unlawfully, and to ensure the safekeeping of personal data.

Any and all information that our Company and the members or visitors of our website learn about each other and/or their partners and/or their services and/or their products — directly or indirectly, regardless of how it is learned — including but not limited to all kinds of technical, financial, commercial, legal and administrative information and all written/electronic/magnetic documents; and all documents, software, hardware, graphics, drawings, drafts, all visuals, designs, applications, formulas, all personal data, prices, offers, passwords, current or potential customer information, correspondence, prototypes, projects, campaigns, special discounts or other benefits provided, promotions, presentations, research, developments, know-how, intellectual and industrial rights such as trademarks, patents and utility models, trade secrets, competitively sensitive information and all copies of such documents, are deemed to be "Confidential Information".

Our Company and the Parties undertake and declare that, without the prior written consent of the relevant party, they will not use the Confidential Information in any way, will not share it with third parties, will not disclose, transmit or make it public, will not use it in any way or for any purpose outside the purpose, subject and scope of the sale/purchase of services/products on our website, will not claim any rights over it contrary to this purpose, will not publish or reproduce any of the Confidential Information, will not transfer, assign or disseminate it to third parties whether for commercial purposes or not, will exert their best efforts to prevent these and to protect each other's rights, will take all necessary legal and administrative measures in this regard, will avoid all statements harmful to one another, will — where the party to whom the Confidential Information belongs grants prior written consent — comply with the records and conditions attached to such consent, will ensure that their partners and all their employees also comply with this Privacy Policy and take all necessary legal and administrative measures for this, and that, in the event of a breach of this Privacy Policy by any of their partners or employees, they will be jointly and severally liable, together with the person(s) committing the breach, for all damages caused.

However, information/documents that are already known by any of the parties and/or have become public and/or have been made public by you are not considered within the definition of Confidential Information and constitute the exception to this article. The Parties accept, declare and undertake that this Privacy Policy remains valid indefinitely and is binding for an indefinite period.

The cases within the scope of this article do not constitute a breach of the Privacy Policy. The following cases of Confidential Information are deemed exceptions:

• The Confidential Information becoming public or being disclosed without any direct or indirect fault or negligence of the Parties and/or of the partners of one of the Parties and/or of the employees of one of the Parties,

• Sharing only the mandatory portion of information whose disclosure is legally required due to an administrative decision, a court order, an administrative order or a prosecutor's order, or whose sharing does not constitute a breach under the relevant legislation,

• Providing the Confidential Information to the partners and/or employees of the Parties and/or to third parties with whom they will cooperate and/or from whom they will receive services for the performance of their obligations, only to the extent that learning it is necessary for the purpose, scope, subject or performance of the purchase of services/products via our website,

• Obtaining prior written consent from the relevant Party for its disclosure or use, and using or disclosing the information in accordance with the terms of the consent obtained.

However, in the event that the disclosure referred to in the second item occurs, our Company must be notified immediately in writing.

Keeping confidential the password you use to access our Site is entirely your responsibility. In the event of any damage arising from your sharing of your password with third parties, whether within or outside your control, no liability can be attributed to our Company.

The credit card information you use during payment can be accessed only by the payment institutions with which we cooperate for payment; our Company has no access to this information. We have no control and/or right of intervention over the privacy policy, principles and practices of the payment institution. Therefore, our Company has no liability regarding the privacy and security of this information.

Both for the detection and fastest possible resolution of system problems and within the scope of traffic data that must be collected by law, our website detects and uses the IP address of members, users or visitors. However, the IP address may also be used to define groups of persons in a general manner and to collect demographic information.

From the moment you approve marketing permission offered to you on our site as a member or visitor in accordance with the Law on Electronic Commerce ("ETK") and grant this permission to our Company, content such as informational e-mails, campaigns regarding the services sold, discount opportunities, certain surveys to determine product and customer satisfaction, newsletters and similar will be sent to you through the communication channel you selected with the marketing permission you granted. You may change this communication channel, withdraw the permission you granted, or grant permission again at any time.

However, when you shop through our site or request information from us, you are deemed to have accepted that we may reach you through all the communication channels you have provided.

The information we collect through our site may be stored and processed for the purposes specified in the Privacy Policy, the Member Disclosure Text on the Protection of Personal Data under Law No. 6698, and the "Cookie Policy". Accordingly, the information we collect is transferred to Amazon Web Services Inc., which provides server and cloud services and is headquartered in the United States of America. If you become a member of our website, you are deemed to have expressly accepted this transfer.

Our site may contain links and details to third-party sites and applications. We have no control over the privacy policy, principles and practices of third parties, and we bear no responsibility for them in any way.

Our site uses a number of cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by the web server to the browser and stored on your device. The identifier is then sent back to the server each time the browser requests a page from the server. If you allow us to use cookies under the "Privacy Policy" and "Cookie Policy" on your first visit to our site, you allow the use of cookies each time you visit our site.

The cookies we use on our site, the purposes for which we use them, and the rules regarding their use are specified in the "Cookie Policy" on our website. Blocking cookies may limit the usability of our website and many other websites.

We may update the Privacy Policy from time to time and publish the new version on our site. We note that you should check this page from time to time to make sure you understand any changes to the Privacy Policy.