Terms of Service

Acceptance of Terms

By accessing and using the Karavan platform, you accept and agree to be bound by the terms and provision of this agreement.

Definitions

• Service - The Karavan B2B trade platform and related services
• User - Any individual or entity using our platform
• Content - All information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials
• Account - Your registered user account on our platform

Eligibility

To use our service, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Comply with all applicable laws and regulations
• Not be prohibited from using our services under applicable law

User Accounts

When creating an account, you agree to:

• Provide accurate and complete information
• Keep your information up to date
• Maintain the security of your account credentials
• Be responsible for all activities under your account

Use of Service

You may use our service for lawful business purposes only. You agree not to:

• Use the platform for legitimate B2B trade activities
• Violate any laws or regulations
• Comply with all applicable terms and conditions
• Accept that we may monitor platform usage for security and compliance

Payments and Fees

Payment terms and conditions:

• Fees are clearly disclosed before transactions
• Payment is due according to agreed terms
• Refund policies are outlined in transaction agreements
• Payment disputes are resolved through our dispute resolution process

Intellectual Property

Intellectual property rights:

• We retain ownership of our platform and technology
• You receive a limited license to use our services
• You retain rights to content you create and upload
• We respect intellectual property rights and expect the same from users

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Termination

Either party may terminate this agreement:

• You may close your account at any time
• We may suspend or terminate accounts for violations
• Termination affects access to platform services
• Certain provisions survive termination

Disclaimers

Our service is provided 'as is' without warranties:

• No warranty of merchantability or fitness for purpose
• No guarantee of uninterrupted service availability
• No warranty of information accuracy
• No responsibility for third-party content or services

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from your use of our service.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our service or violation of these terms.

Governing Law

These terms are governed by the laws of Turkey, without regard to conflict of law principles.

Dispute Resolution

Disputes will be resolved through binding arbitration in Istanbul, Turkey, in accordance with the rules of the International Chamber of Commerce.

Changes to Terms

We may modify these terms at any time. Continued use of our service constitutes acceptance of modified terms.

Contact Information

For questions about these terms, contact us: