Privacy Policy

Introduction

At Karavan Digital Inc., we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our B2B trade platform.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal information such as name, email address, phone number, and company details
• Business information including company registration, trade licenses, and financial data
• Usage data including website interactions, transaction history, and platform activity
• Cookies and similar technologies to enhance your experience

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our B2B trade platform services
• To communicate with you about transactions, updates, and support
• To improve our services and develop new features
• To comply with legal obligations and protect our rights

Data Sharing

We may share your information in the following circumstances:

• With trusted service providers who assist in platform operations
• With business partners for transaction facilitation
• When required by law or to protect our rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your data:

• Data encryption in transit and at rest
• Restricted access to personal data on a need-to-know basis
• Regular security monitoring and incident response
• Staff training on data protection best practices

Your Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to data portability
• Right to object to processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Marketing cookies for personalized content
• Preference cookies to remember your settings

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Account data is typically retained for 7 years after account closure, while transaction data may be retained longer for legal and regulatory compliance.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: